TERMS OF USE.

These terms and conditions apply to all services including websites and online travel platforms owned by Gig Travel Group. If you disagree to be bound by and comply with these terms of use, we request that you please do not use these services or sites.

 

References in these terms of use to “you”, “your” or “yours” are to be taken as references to the website or system user and the user’s company or affiliation, except where stated or where the context requires otherwise. References to “us” or “we” are to be taken as references to Gig Travel or Gig Travel Group. A "Supplier" is to be taken as any product or service provided by a third party, including any financial providers that facilitate payments to or from any "Suppliers". 

Quotes & Itineraries:

  • At all times, we act as an Agent between You and the Supplier;

  • Gig Travel Group's Terms and Conditions are in Addition to the Terms and Conditions of each Travel Supplier listed on the quote or itinerary;

  • It is the Terms and Conditions of the Supplier that determine the terms of cancellations and refunds, if any. 

  • Any service charges or fee's imposed by Gig Travel group are at all times non refundable, even if a serice has been cancelled or modified. Our fee's are always charged in line with the services provided, and a fully detailed current schedule of fee's is always available to you at any time upon request. 
     

Copies of Documents:

  • At any time, you may ask us for a document relating to any travel arrangements that we make on your behalf. In this instance, we will comply not only with this code, but with any other laws that apply to the disclosure of information - for example the Australian Consumer Law (ACL) and the Privacy Act 1988 (Cth). 

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Our terms and conditions will: 

(i) Be provided to you before you enter into a sale with us; 

(ii) Require you to acknowledge that you have received and accepted our terms and conditions; 

(iii) Include a Schedule of Fees of any fees we charge you; 

(iv) Be distinguishable from marketing or promotional material; 

(v) Be in English and any other language we consider to be appropriate to our customer base; 

(vi) Be consistent with this Code; 

(vii) Advise you of our obligations to protect the confidentiality of your information; and 

(viii) Provide you with information about our complaints handling policy and other dispute resolution procedures available under ATAS.

 

1. LIMITATIONS ON INFORMATION USE

As a user, you may not use this site or the services offered on or through it for any personal gain, and you may not sell or provide the information contained within to any third party, or otherwise make any profit from any services or information included (nor any modification, adaptation or analysis of them) available on or through this site.

 

2. SECURITY & CONFIDENTIALITY

At all times and without notice we reserve the right from time to time to: (1) alter and/or introduce new and/or additional security measures without notice; (2) temporarily withdraw and/or limit the availability or access of this site to any individual(s); and (3) do anything else that we believe necessary to preserve the security and integrity of this site and the information held in this site’s databases.

 

3. ACCURACY & SITE CONTENT

We use reasonable care and diligence in creating and displaying the data accessible on and through this website and our systems. However, certain information may have been compiled and/or provided to us by a third party and may change or become outdated without notice. Gig Travel Group does not accept responsibility for the real time accuracy of any information which is obtained from any such third party. Furthermore, errors and omissions in the information accessible on and through this site may occur because of a various factors which are inherent in any internet-related system and which are not within our reasonable control. For example, information may be affected by machine, software or operator error, or malfunctions in connection with data transmission. In view of this, the information is provided “as is” and you should always attempt to verify the accuracy of any information obtained from this site before relying upon it. This is a dynamic site and as a result, the content and look and feel may change from time to time without prior notice.

 

4. LIMITED LICENCE & OWNERSHIP

You are granted a limited licence to download the materials contained on this site to a personal computer, and to print a hard copy of such materials, solely for your personal, non-commercial use, provided that all copyright, trade mark and other proprietary notices are left intact.

 

Save as expressly and specifically permitted in these terms of use, all translation, re-transmission, distribution or other use of the materials contained on this site and in its databases on any other internet site or other media is strictly prohibited. You are also prohibited from: (a) framing this site or any part of it on any other site; or (b) mirroring this site on another server; or (c) using automated screen capture or screen scraping technologies to obtain information of any sort from this site.

The grant of this limited licence is conditional upon your agreement to and compliance with all of these terms of use.

 

Software (if any) made available to download from this site is either owned by or licensed to Gig Travel Group. You may only use such software in accordance with the end user licence accompanying that software or, where there is no such licence, you are granted a non-exclusive, non-transferable licence to use the said software for using this site in accordance with these terms of use.

 

All copyright and all other intellectual property and proprietary rights of any sort relating in any way to this site (including, but not limited to, those relating to its content, branding and the services, software and any other materials made available on and through it) which are not granted to you in accordance with these terms of use are hereby expressly reserved to Gig Travel Group or, in the case of any other brands, names and logos featured on this site, their respective owners.

 

5. PRIVACY POLICY

Click here to view Gig Travel Group’s Global Privacy Policy.

 

6. LINKS

Where this site contains links to third party sites you should be aware that we may not control the sites reached through those links. We are not responsible for the content or privacy practices of sites which we do not control and request that you investigate any terms, conditions or privacy settings with each third party site or software provider.

 

The existence of a link on this site does not imply any endorsement or approval of any goods, services, opinions or other material(s) of any sort made available on or through sites which we do not control, nor do we take any responsibility for the opinions of third parties (if any) expressed on or through this site.

 

7. DISCLAIMER AND LIMITATION OF LIABILITY

(a) Except as may be set out in these terms of use, this site, its content, and any use you choose to make of it, are provided and permitted without any representations or warranties of any kind, whether express or implied, and we disclaim all such representations and warranties so far as permitted by law. We do not warrant that information contained on or accessed through this site is adequate, complete, accurate or up-to-date, nor do we warrant that the site (or any part of it) will always be accessible, fully functional or free from errors and viruses. Accordingly, you agree that the only remedy available to you for breach of these terms of use shall be for our breach of contract under these terms of use.

 

(b) Subject to paragraph (d) below, but otherwise so far as permitted by law, we exclude and are not liable for all loss, damage(s) and liability (whether or not caused by our negligence) for all wasted time, all loss/corruption of data, all loss of profits, opportunities, and goodwill, and all indirect, consequential and punitive loss or damage(s) arising from or in relation to use of this site and/or the information on it or any services provided through it, howsoever arising, whether in contract, tort (including negligence), statute or otherwise, and even if it was reasonably foreseeable or we have been made aware of the possibility of such loss/damage(s)/liability.

 

(c) Subject to paragraph (d) below, but otherwise so far as permitted by law, our total aggregate liability hereunder in respect of direct loss and damage and other direct liability, howsoever arising, whether in contract, tort (including negligence), statute or otherwise shall be limited per claim or series of related claims, to $100.

 

(d) Nothing in these terms of use shall limit our liability for:

 

(i) loss or damage for death or personal injury caused by our negligence; or

(ii) for any fraudulent misrepresentation made by us or those under our control.

 

(e) If you are using this site as a consumer then nothing in these terms of use shall in any way limit your statutory rights.

 

8. SEVERABILITY

If one or more of the provisions of these terms of use are at any time found to be invalid by a court, tribunal or other forum of competent jurisdiction, or otherwise rendered unenforceable, that decision shall not invalidate or void the remainder of these terms of use. These terms of use shall be deemed amended by modifying or severing such provisions as necessary to render them valid, legal and enforceable while preserving their intent, or if that is not possible, by substituting another provision that is valid, legal and enforceable which materially gives effect to their intent. Any invalid or unenforceable provision or provisions shall be severable from these terms of use so that the validity or enforceability of their remaining provisions, or the validity of the provision(s) in question in any other jurisdiction shall not be affected.

 

9. ENTIRE AGREEMENT

These terms of use supersede all prior agreements, arrangements and statements (except for those for which liability is not excluded) between us with respect to your use of this site and constitute the entire agreement between us relating to the same.

 

10. CHANGE OF TERMS OF USE

We may alter, adapt or otherwise change these terms of use from time to time (for security, legal or regulatory reasons, or to reflect updates or changes to the services or functionality of the site) without prior notice. Your continued use of this site will constitute acceptance of those amended terms of use and you should review them before making any further use of this site.

 

11. ABOUT US

This site is made available to you by Gig Travel Group. All rights reserved.

 

You can contact us by using the ‘contact us’ facility on this site or calling (03) 7042 6757

 

12. MISCELLANEOUS

These terms of use shall not constitute or be deemed to constitute a partnership, joint venture or contract of employment between you and us.

 

You may not assign, sub-license, sub-contract or otherwise transfer or deal in any of your rights or obligations under these terms of use without our prior written consent.

 

Headings in these terms of use are for convenience only and are not to be taken into account when construing these terms of use.

 

13. TERMINATION

We reserve the right to block your access to this site immediately and without notice if, in good faith, we believe that you have failed to comply with any of these terms of use.

 

14. RIGHTS OF THIRD PARTIES

No one other than you and us will have any right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these terms of use, regardless of whether such person or entity has been identified by name, as a member of a class or as answering a particular description. For the avoidance of doubt, nothing in this clause shall affect the rights of any permitted assignee or transferee.